Get answers to common questions, track your order, or reach our team directly, we're here for you.
Orders are typically processed within 1 to 3 business days after payment confirmation.
Shipping times depend on the method selected at checkout:
Once your order has been shipped, you'll receive a confirmation email with your tracking number and a tracking link. You can also use the order tracker on our help page.
Once your order has shipped, it can no longer be canceled or modified. If your order hasn't shipped yet, contact us as soon as possible at support@balanthy.com and we'll do our best to help.
Yes, we offer international shipping. Please note that for orders outside the US, shipments are fulfilled through our logistics partner, which may result in shipments originating from a different location. Delivery times for international orders may vary.
All US orders ship from the US, and our products are manufactured here. International orders may ship through an international logistics partner for faster delivery. If you're a US customer seeing unexpected shipping info, contact support@balanthy.com.
If your order hasn't shipped yet, email support@balanthy.com with your updated address and we'll fix it.
For subscriptions, you can update directly in your Balanthy Customer Portal, or just let us know. Happy to help either way.
What our customers say about Balanthy
I'd been dragging myself through the day for years. Labs always came back normal, so I'd convinced myself it was just age. Two weeks of Balanthy and I actually wake up rested. I don't crash at 3pm anymore. I'd forgotten you could feel like this.
I was doing everything right: eating clean, walking every day, and for months nothing changed. It felt like my body was fighting me. A couple of months in, my clothes fit better, the bloating has gone down and I just feel lighter overall.
I'm very careful about what I take, and most supplements are full of fillers or promise things they can't back up. This is minerals and milk thistle, period. My head feels clearer and my energy is way more stable.
I'm already on thyroid meds and didn't want to add anything complicated. I added Balanthy to my routine, and a few weeks in, I'm steadier through the day and sleeping better than I have in years.
